Marketplace Privacy Policy

Privacy Policy

 

It is very important for us to protect your privacy. In the following we will inform you in detail about how we are handling your data.


I. Collecting, processing and using personal data information


Personally identifying data will be gathered by us in the cases described below:
In order to be able to display the contents that are suitable for your country, we identify your IP address using geo-localization. The address is abbreviated by deleting the last three digits and will thus be anonymized to comply with data protection.

For processing an order, the customer‘s IDEA License Key, the computer name and the IDEA information (language used, character set, system architecture and license type, number of licenses) will be automatically transferred to Audicon and saved in the user account. In addition, conclusions may be drawn regarding the IDEA distributor acting. The information will be used to encode the apps specifically for the customer.

For recurring payments by credit card, we will save the encoded credit card number received from PAYONE GmbH & Co. KG (xxxxxx1234), the so-called pseudocardpans, and the expiry date of your credit card.

The following set of data may be stored for the purpose of subscribing to the Newsletter, for individual customer care, getting into contact with Audicon, participating in competitions, for systems security and during the creation of an account:

 

  • Name of domain and IP address of the enquiring computer
  • Customer master data (name, first name, invoice and delivery address, e-mail address, telephone number, date of birth, customer number, payment and control data)
  • Names of the files retrieved
  • Date and time of their retrieval
  • Size of data transferred during the connection
  • Name of your internet service provider
  • Website from which the connection is established


We will not use your data for the purposes of advertising, market research or public opinion research without your approval. You may at any time access, modify or delete your data stored in “My account“. In order to prevent the storing of your data, you only need to raise an objection with Audicon GmbH. Please send your objection to marketplace@audicon.net.
Your personally-identifying data will only be disclosed to service providers engaged by us for processing your order (banking institutions, financial and other service providers) if required. Additionally, we reserve the right to disclose your data to the producer of the apps and to IDEA distributors for the purpose of customer care.

Moreover, we store the text of the contract and will send you the ordering data and our General Terms and Conditions via e-mail. The General Terms and Conditions will at all times be available also via (Link zu den AGB). Your previous orders are available for your reference in your user account.

 

II. Right of access


According to the Federal Data Protection Act, you are entitled to being provided with information about your data stored, as well as to correction, blocking or deletion of such data where required.
Should you have any questions regarding the collection, processing or use of your personally-identifying data, or in case of information, blocking or deletion of data or revocation of approvals granted, please contact us via e-mail: marketplace@audicon.net.

 

III. E-mail advertising


During registration you may subscribe to the Marketplace Newsletter. You will receive an e-mail containing a link which you have to activate before you can receive the Newsletter. The Newsletter of Marketplace will provide information about offers and actions as well as news or updates for the apps.

We offer you two types of our Newsletter, the general Newsletter as well as the personalized Newsletter. 

In contrast to the general Newsletter, the personalized type will provide you with individualized information and with offers tailored to your preferences. Thus you will only get the information that is of interest to you. To enable the personalized Newsletter, you have to give your prior consent to the personalized evaluation of your data by Audicon. When registering for the Newsletter, Audicon will use your e-mail address for e-mail advertising (product and service information, offers, promotion by e-mail) until you unsubscribe from the Newsletter.

Your subscription may be cancelled at any time without incurring any costs other than the transmission costs in accordance with the basic tariffs of your access provider.

Furthermore, please note that we evaluate the anonymized click behaviour within the context of the Newsletter dispatch, using the software ‘Inxmail Professional’ of Inxmail GmbH, Wentzingerstr. 17, 79106 Freiburg (number of users, opening rate, click rate, unsubscribe rate, unambiguous clicks). In case you gave your consent to the personalized data collection, we can determine the above-mentioned data on a person-specific basis.

 

IV. Use of cookies


We will use session cookies in the Marketplace. Cookies are small files which are stored on your data media and which are used to save certain settings and data for an exchange with our system via your internet browser. This stored information helps us to adapt our website to your requirements and makes your access more comfortable, for example by saving your input information so that you do not have to repeat it for every access. Your internet browser will allow you to make restrictive adjustments for the use of cookies, with the drawback that certain features of our website may not function any more or only to a limited extent. Cookies may also be deleted there. Session cookies will be deleted after your internet browser has been closed.

 

V. Data security


During the ordering process your payment data will be encoded before being transmitted via the internet. We secure the Marketplace and any other system by technical and organizational measures against loss, destruction, access, alteration and distribution of your data by unauthorized persons. All data will be transmitted using a so-called SSL-256 bit encoding (SSL = Secure Socket Layer).
You should always treat your access information as confidential and close the internet browser window when finishing your communication with us, in particular when you share the computer with other persons.

 

VI. Credit assessment and scoring


In the event that we make advance deliveries or payments, e.g. for orders paid by invoice, we may request a credit ranting information from SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden or PAYONE GmbH & Co. KG, Fraunhoferstraße 2-4, 24118 Kiel, on the basis of mathematical-statistical processes for safeguarding our justified interests. For this purpose, we will provide SCHUFA Holding AG and PAYONE GmbH & Co. KG with the personally identifying information required for such credit assessment while using the received information about the statistical probability of a payment default for a balanced decision on the creation, performance or termination of the contractual relationship.
The credit rating information may contain probability values (score values) which are calculated on the basis of scientifically acknowledged mathematical-statistical procedures and their calculation incorporates, among other things, address data. Your interests worth of protection will be taken into account in accordance with the legal regulations.

 

VII. Webtracking tools


This website is used to collect and save information for marketing and optimization purposes, applying technologies of etracker GmbH, Erste Brunnenstraße 1, 20459 Hamburg. Based on this information, user profiles may be created under a pseudonym. Cookies may be used for that purpose. Cookies are small text files which are stored locally in the buffer memory of the website visitor’s internet browser. The cookies enable the recognition of the internet browser. The data collected by etracker technologies will not be used, without the explicit consent of the person concerned, to personally identify the visitor of the Marketplace, and they will not be associated with personally-identifying information about the person behind the pseudonym. Objection against the collection and storage of data may be raised at any time to become effective for the future.

Additionally, we will be using Google Analytics, a web analyzing service provided by Google Inc. („Google“). Google Analytics uses so-called ”cookies“, text files which are stored on your computer and permit an analysis of your use of the Marketplace. As a rule the information generated by the cookie about your use will be transmitted and stored to a server of Google in the USA.
The IP anonymization is activated in the Marketplace. Therefore your IP address will be previously truncated by Google in member states of the European Union or in other contracting states of the Convention on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. In behalf of Audicon, Google will use this information to evaluate your use of the Marketplace, to compile reports on website activities and to provide the website operator with other services in relation to website use and internet use.
The IP address transmitted from your internet browser by Google Analytics will not be associated with other data of Google. You can prevent the storing of cookies by setting your internet browser accordingly. Please note, however, that you may not be able to fully use all functions of this website as a consequence.

 

VIII. Social networks


Social plug-ins from social networks may be used via the „Like“ buttons of the provider “Facebook“ whose web presence at facebook.com is provided by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. The responsibility for facebook.de lies with Facebook Ireland Limited, Hanover Reach, 5-7 Hanover Quay, Dublin 2, Ireland. Normally, these plug-ins are identified by the Facebook logo.

Apart from Facebook, also Plug-Ins from “Google+“ (provider: Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA) and “Twitter“ (provider: Twitter, Inc., 1355 Market St, Suite 900, San Francisco, CA 94103) may be used. The explanations below about Facebock shall mutatis mutandis for these two providers. You can find further information regarding the use of data by “Google+“ or “Twitter“ respectively at http://www.google.de/intl/de/policies/privacy/ or http://twitter.com/privacy.

When you visit one of the Marketplace websites containing a plug-in, your internet browser will connect to the servers of Facebook and the information about your visit to this website will be passed on to Facebook even if you are not logged into Facebook and whether or not you activate the plug-ins, i.e. click them.
If you are logged into Facebook during your visit to the Marketplace via your user account, Facebook is able to assign your website access to your user account. When you click the “Like” button, this will be reported to and saved by Facebook, especially to share your “Like” information with your Facebook friends. The same will also occur when you use the functions “Recommend” , “Share” or “Share with friends”. We have no influence on the type and volume of the data transmitted to Facebook, nor do we know in detail which of your data are transmitted to Facebook and for what purpose they will be used by Facebook. In any case, your IP address will be transmitted as well as, according to Facebook’s own statements, information about the website visited, date and time of the visit and other information related to the internet browser. Further information from Facebook is available here:
http://www.facebook.com/help/?faq=186325668085084.

If you do not want that your visit to the Marketplace can be associated with your Facebook account, you have to log out of your Facebook user account before visiting the Marketplace. You can find further information concerning the collection, storing and use of your personally-identifying data by Facebook and available options for the protection of your personally-identifying data in the Privacy Policy of Facebook at http://www.facebook.com/about/privacy/.

 

IX. Contact


If you have any questions about our Privacy Policy, please contact us by e-mail at

support@marketplace.audicon.net

or by letter.


Audicon GmbH
Abteilung Marketplace
Toulouser Allee 19a
40211 Duesseldorf
Germany